I had seen my friends‘ video magnifiers, but their screens were much smaller than the SmartView and they were always complaining about the poor service they got. I was impressed with the SmartView, and even more so by the helpfulness of the HumanWare staff. After five years and a recent SmartView upgrade to a larger color screen, HumanWare’s back up has never let me down. I know that all I need to do is pick up the phone, tell them what the problem is and it will be fixed as quickly as they could possibly do it. I use my SmartView four to five hours everyday and have been able to pick up my love of reading again. Thanks to the SmartView, I have now read and written notes in 201 books, some with over 3000 pages. 

Kate Jackson